FAQ

Frequently Asked Questions

1. What is BusinessJi.com


BusinessJi online portal for printing solutions and personalized gifting with a robust collection of over 700 products which can be easily customized as per your tastes and preferences.

2. How do I get in touch with you?


So Easy Just Drpo an Email us at infobusinessji@gmail.com and you can whatsapp us at +91-9891506004, you can easy call us at 01669-248011

3. What is your corporate office address?


Visit Us at Near Punjab National Bank, Mittal Market Mandi Adampur, Hisar, Haryana-125052, INDIA


1. How can I personalize a product?


Vey Simple! All you need to do is choose your product and customize it with your name/text/art/design! and you can upload as well as send your photo and design with order number by E-mail

2. Is it necessary to chose from your existing design templates?


Absolutely not! You can either chose from our existing design template (10,000+) or you can also upload your own designs/photo/text! Kindly note that all the uploaded information are kept confidential with us.

3. How can I upload my own designs?


Visit Us You can choose any product of your choice and then click on the CUSTOMIZE NOW/UPLOAD button and can easily upload your designs.


4. What if I provide you with my product and avail your personalization services only?


Visit Us Sorry! We do not provide you with any such services.


5. Can I sell my designs at BusinessJi.com?


Of course you can! You can unleash your design genius at BusinessJi.com by selling and earning through your designs .Get started Click Here


6. Can you guarantee the color of engraving as shown on the products on your website?


We do not guarantee the color of engraving on any product as the color of finished product might appear different.Click Here


7. Does the quality/color of picture I upload appear same after it gets printed?


We do not guarantee the color of the uploaded pictures/designs as the process includes heat transfer of the images where some loss of color is always applicable.Click Here


1. How do I register and start my new account?


Please click on the Sign up to claim your gift .You will then be prompted to a page where you can first chose your Sign up gift and then proceed to create your account. Fill in your details as requested before clicking ‘Choose a gift and Sign up'. Registration should now be complete and you should receive a confirmation e-mail to the address you registered with.Click Here

2. Is it necessary to have an account to shop on BusinessJi.com?


BusinessJi gives you an option to shop as a guest too. Just click on ‘Continue as a guest’ and enjoy our fantastic range of products.Click Here

3. I need personal assistance on my order .Who can I contact?


Sure! You can drop us an email at infobusinessji@gmail.com . You can also ring us at 01669-248011 8am-6pm.Click Here


1. Can I cancel an order?


In order to get your order delivered to you soon, we print the orders same day. As long as your order has not been processed, we can cancel it and refund your amount. Please get in touch with our customer support team to cancel your order. The refund will be initiated in the form of voucher that will be emailed to you immediately. However, the cancellation of orders will be done only if they are respected to below listed terms and conditions: You are requested to immediately email at infobusinessji@gmail.com or whatsapp +91-9891506004 along with your order number for any cancellations to be made. Your orders can also be cancelled if BusinessJi team finds your payments have not been received. Check below for further details: Non receipt of Payment- In case the payment for the order is not made BusinessJi will automatically cancel the order. An email notification is sent to you when we cancel the order.Click Here

2. Can I return the products that I have received?


Sorry but we do not entertain any return or exchange.Click Here

3. Can I modify my order after placing it?


Sure! You can drop us an email at infobusinessji@gmail.com . You can also ring us at 01669-248011 8am-6pm.Click Here


4. How can I avail the Welcome Gifts received on signing up?


Sorry! We do not provide you with any such services.Click Here


1. Do you have any shipping charges?

Our shipping charges are dependent on weight of the product, as the weight increases the shipping charges may
vary. For further details please check below:

QUANTITY SHIPPING CHARGES
0-250 gms 50
250-500 gms 75
500gms- 1 Kg 100
1Kg - 1.5Kg 150
1.5 Kg - 2 kg 250
More than 2 Kg Weight & Volume Based


Kindly note that we provide Free Shipping services pertaining to occasions and festivals.
Click Here

2. Can I have an order delivered on a particular date?

We continuously try to deliver products purchased from BusinessJi.com in best condition and in the fastest time possible. However, we can’t commit on the same.Click Here

3. How can I track my order?


You can track your order online as well as you can call Customer Care at 01669-248011 or drop us an email at infobusinessji@gmail.com and we will be happy to help you. Also, our partnered courier service providers - Aramex, DTDC, Blue Dart, LITE provide you with the AWP number through which you can check and track the status of your order.Click Here


4. How will I know if my order is placed successfully?


You will receive an email confirmation from Printvenue once your order is successfully placed. This mail will have all the details related to your order.Click Here


5. The order I received is not complete. What do I do?


Please call the Customer Support at 01669-248011 and or drop an email at infobusinessji@gmail.com . We will fix it right-away.Click Here


6. How do I re-order previously bought items?


Easy! Please log into your account, go to order history and reorder!Click Here


7. Can I return the order to the courier agent and take my cash back from him?


We do not have the facility of returning the product to the courier agent and take the cash back from him. In case you are not satisfied with the product, please contact our customer care on 01669-248011(10 AM - 7 PM) or drop us an email at infobusinessji@gmail.comClick Here


8. My items haven't arrived yet. What can I do?


Please don’t worry. If you have the tracking information (AWP number and name of the Courier partner) please visit the courier partner's site and check for your Order. If you are not happy with the information, keep your order number ready and we will be happy to help you. You can contact our Customer Care on 01669-248011 (10 AM - 7 PM) or drop us an email at infobusinessji@gmail.com. Click Here


9. How do I change my shipping address after my order has been placed?


You can contact our Customer Care on 01669-248011 (10 AM - 7 PM) or drop us an email at infobusinessji@gmail.com. Click Here


10. Do you take extra care while delivering brittle products like mugs/glass product?


We take special care to deliver our products in excellent condition .We use eco-friendly packaging to keep our products safe and secured from external damages. Click Here


11. What if the products that I received are damaged/broken?


We take extra care while delivering your products in the excellent condition possible. However, for further details, you can read our Return policies. Click Here


1.What are the payment options available at BsinessJi.com?

All the online payments are processed through Instant Pay payment gateways, which provide secure encrypted connections for all credit card, debit card and net banking transactions. Click Here

2. How does Cash on delivery payment method works?

This Facelity COMMING SOON Click Here

3. How should I apply the discount/promotional voucher to my order?


Once you add product to the cart and click on ADD TO CART button, you will be prompted to MY CART and you can enter the voucher code in the respective tab before checking out.Click Here


4. My voucher code is not working. What should I do?


Please contact our customer care on 01669-248011(10 AM - 7 PM) or drop us an email at infobusinessji@gmail.com Click Here


5. There was an error while processing payment. How will I know if the payment went through successfully?


In case of payment errors/failure, please retry ensuring:
> Information passed on to payment gateway is accurate, i.e. account details, billing address, password (in case of net banking)
> Your internet connection is not disrupted in the process.
> If your account has been debited after a payment failure, it will be rolled back after confirmation from the bank. It will take about 7-10 business days for the refund. You can get in touch with Customer Care along with your order number and details of the amount deducted, or call the Customer Support at 01669-248011 and or drop an email at infobusinessji@gmail.com . We will fix it right-away.Click Here


6. Why can't I see the COD option on my payment page?


We regret the inconvenience but this might be due to either your order value is below Rs.500 INR or your postal code does not fall into our COD applicable area.Click Here


7. Do your prices include Taxes?


The prices indicated on the website are inclusive of Taxes/ GST.Click Here